CANTON, MASS. — Dunkin’ Brands Group, Inc. has announced that its DD Perks rewards program members can now place a mobile order for Dunkin’ Donuts coffee, beverages, baked foods and breakfast sandwiches on an Alexa-enabled device. Customers who use Alexa, which is Amazon’s cloud-based voice service, will be able to bypass the normal line to pick up their order.
To start their order, customers need to simply say, “Alexa, order from Dunkin’ Donuts.” A more detailed list of steps to follow for placing a Dunkin’ Donuts order via Amazon Alexa may be found on the Dunkin’ Donuts blog.
“Our integration with Amazon Alexa is our latest innovation to better serve members of our DD Perks program, which remains one of the fastest growing loyalty programs in the quick-service restaurant industry, with nearly 8 million members,” said Stephanie Meltzer-Paul, vice-president of digital and loyalty marketing for Dunkin’ Donuts U.S. “As a brand, we are always looking for ways to fit seamlessly into our guests’ daily routines and provide new levels of convenience and speed.”